Online Business demands Good Communication Skills

June 29, 2009 by  
Filed under Blogging, Writing skills

As the times are changing, everybody is demanding Internet, all the things are done on Internet whether its booking your tickets online, or ordering food online or reading newspapers its all available on Internet that saves lots of your money. I have seen big traditional household businesses which are turning modern by creating their profile over the Internet that will enable people to visit their stores online without physically visiting the stores, this way they can save on their time as well as travel expense. As it is important to have your business online to attract more customers its also important that the profile has a proper communication mode and the language.

Whenever you are over the Internet, there can be thousands of audience online listening to you or are interested in your products but unless you have good communication skills the buyers wouldn’t be attracted to listen to at least whatever you are saying. As a writer, I have seen many a business units turning online having their websites over the internet and have hired professional writers who would be able to state everything in professional business language. As we said language plays a very important role in communication, a right language and a right mix of words will hit your targets if you lack in this things then there is no space for you over the Internet.

online business

Once you are ready with your website planning, appointing the staff who will look after your online dealings there is one thing you need to learn is basic business communication online, that will help you as a supporter and a strong backbone to back on. The way you communicate with your clients’ states to what extent you have been successful in selling your products online, as we know most of the business talks happen over the email so you don’t even need to sharpen or polish your English speaking skills just a correct and proper amount of words will do the trick. As a professional I have never spoken to my client over the phone, nor taken any work which was stated online. There are so many things that need to be taken care of along with your professional life.

Sometimes life becomes real frustrating sitting back at home and your work becomes so monotonous that you tend to loose interest in it and so I admit to the fact I have taken up work outside to come out of the daily grind also its fact that I have personally never taken up any work which required me to go to some place specifically when I am comfortable working from my office or home. Having an internet business of your own has its own advantages as you can work whenever and wherever you feel like, there are no targets, no deadlines or no nagging from superiors. You can be comfortable with your own time and space without worrying about outside world. Before you take up your internet business thing seriously, there are few things that need to be kept in mind that the type of mode through which you will communicate with your clients that is through emails or conference calls, etc. Internet has its own command and advantages, as you save so much of your time traveling for meetings or sending someone an urgent message.

Different people have different styles of work, but the most common of work today is internet based and people are liking it because you can do your work from any part of the world, I started my career from scrap where I used to search for free lancing work but as the time passed I found that is the place I belong to and writing for social media helped me boost my career plans further and here I am writing articles from different fields, societies, classes, countries, places, etc. no matter whatever the field you belong to basic communication skills are a must because that is the mode that is going to transform what is on your mind in to verbal talking which your audience will listen and be tempted to buy your products. No one has time today so no one would like to read or listed to long articles or ads, a short and a sweet message that your audience will read will make a huge difference.

So before you head out to do anything in life in the area of business, make sure that you will like what you will be doing and whether you possess that much of skill set to run it successfully, don’t choose the things that will mesh up in which you are not good at. May whatever you opt for a good communication skill set is a must that will enhance your business personality and your profile will turn in to power profile over the Internet, a written word is a solid foundation to your future business requirements, the need of the hour is not to sell immediately what you have but create that perfect impression that your buyers will keep coming back to you and that can be achieved via proper communication.

good communication skillsThere are varied mediums through which you can pass on your message to your audience or potential buyers, may it be through emails, ads, pamphlets, or a word of mouth, you should differentiate to what you want to speak or not to speak, once you decide upon this it becomes easier for you to communicate and will be able to speak fluently. If you are not that much of a English literature professional, then you can go in for a simple language that any type of buyer will be able to understand and be able to reply, don’t over do it, if your email speaks much of a high English language then audience may take it otherwise, so its always advisable to choose a simple writing method. Sometimes your client may not understand what you were trying to portray in your email, then you can make use of internet instant messaging in a short and simple words not making it too complex for them to understand.

There are many individuals who are of the opinion that unless you have a good sounding  business communication language in you, you cannot run a company but that is wrong as I have seen big companies running just out of a well-written, well-understood, simple language emails to each other, internet messaging is the best way it doesn’t consume your time nor does in interfere when you are busy with something else.

While heading out to write an emailer, you need to decide on its purpose, it shouldn’t happen after putting so much of hard work in making company, buying products for sale and now you are confused on its purpose, when you head out to start a business, there has to be a strong, very strong purpose behind it and you need to set your priorities as time changes. When the author of an internet advertising campaign or a written email is not very sure on why he is writing there is no point in doing business, it is all a big waste. Know something before you write or speak, have purpose behind the things you said in your emails you want to achieve, and if you are yourself not very sure about it then make sure to do self study and proceed ahead later.

Whenever you are communicating through emails remember that you have a purpose and that purpose cannot be anything foolish, do you want your readers to gain something out of it while even at the same time buying your products? Then you have to talk them regarding the product as well other knowledgeable stuff which will make them interested in reading your mail further. Make your article look creative, unique which will talk about innovative stuff. The best point in communication is clarity, just as good as your advertisement idea should be, it is important that it is stated with clarity so that consumers are not confused regarding anything that is posted. It is the most effective way to attract people in to reading further, get them interested by writing knowledgeable stuff which will keep them posted about the latest happenings in the field.

Make sure that you communicate to your audience straight and with purpose, meaningless emails will show them that you are boring and have no purpose so the next time even if you sent some informative mails they would not waste their time reading it. Anyway at the end I would just like to point out few things especially the starters in the field that choose a right type of medium through which your communication is more effective and eliminate the work that depends on the medium fully. Also determine the purpose and its effect before setting out on your mails.


15 Responses to “Online Business demands Good Communication Skills”

  1. lang on June 30th, 2009 7:08 am

    Do you suggest any books? I want to increase my Business language proficiency.


  2. Increase Website Traffic on June 30th, 2009 9:06 am

    Nice Post!

    The Internet provides great opportunities for entrepreneurs and small businesses, but doing business online presents unique challenges and requires new skills. Per my experience search engine optimization would be the best practice to improve your online business.


  3. Increase Website Traffic on July 20th, 2009 6:02 am


    Doing business is not a rocket science, but maintaining business profitability is an important factor in any business. I will maintain my business profitability with online business and search engine optimization a supplement to it.


    Vengaworks Reply:

    I agree that maintaining business is the most important thing in business. We must always keep update to new information about online business and it’s competition. This business is fast growing business and it’s going to take a big competition too.
    .-= Vengaworks´s last blog ..Online Business with Ebay =-.


  4. internet marketing product on July 20th, 2009 9:41 pm

    amazing stuff thanx :)


  5. Easy Money on July 21st, 2009 6:41 am

    Keep working ,great job!


  6. Easy Money on July 21st, 2009 8:15 am

    Hello Guru, what entice you to post an article. This article was extremely interesting, especially since I was searching for thoughts on this subject last Thursday.


  7. Gadhadhraya on July 28th, 2009 11:47 pm

    As a Newbie, I am always searching online for articles that can help me. Thank you


  8. Chadhurbhujaya on July 29th, 2009 12:00 pm

    In searching for sites related to web hosting and specifically comparison hosting linux plan web, your site came up. :)


  9. Canada Business Plans on December 21st, 2009 9:36 am

    Excellent work done! In small businesses, strong communication skills and small business plans are very important in understanding customer’s needs and expectations.


  10. Ferdinand on March 13th, 2010 12:30 pm

    I agree. If you can’t communicate well your online business will suffer for it. I find that reading posts that improve your writing skills help. It also helps to participate in online discussions. In time, you get better at communicating.
    .-= Ferdinand´s last blog ..3 Affiliate Marketing Basics Resources You Need to Use. =-.


  11. john plott on April 22nd, 2010 11:57 am

    Email marketing seems easier for some folks.But it is rewarding only when carried out in the
    most proffessional.So I would advise you to find a good email marketing program that can help
    you in your email marketing campaign right from a scratch(with a clean slate).


  12. Nestor Hayden on May 27th, 2010 2:25 pm

    Great writing on the subject. I see too many newcomers come into this business thinking they can make a quick buck whenever without actually putting in the hours of hard work and dedication. I appreciate how you mentioned the grind then afterwards the benefits of working from home. Great read.


    .-= Nestor Hayden´s last blog ..What benefits does part time work from home offer? =-.


  13. Leny Pearson on June 20th, 2010 10:56 am

    This is a much overlooked topic in internet marketing. In teaching people how to make $100 bucks a day with an online business, I give away the tools people need to be successful in earning an income online. However, poor communication can stifle any efforts. Thanks for the inspiration, I will incorporate this training and message in my posts.
    .-= Leny Pearson´s last blog ..$100 Bucks A Day With A Free Online Store =-.


  14. John Paul Aguiar on July 15th, 2010 12:26 pm

    Greta post.. communication is #1 with your website or business, doesn’t matter how, email, blog, social media.. the more you engage with your customers the better.
    .-= John Paul Aguiar´s last blog ..Shoemoney System Weapons Of Marketing Blueprint =-.


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